I have gone into command prompt as Admin and disabled hibernate just in case that was the problem by typing powercfg.exe /hibernate offīefore anyone suggests that my laptop may be overheating, that can't be it as it goes sleep hourly. I have had no luck isolating the application that is causing the sleep problem. The event viewer yields this information: Unfortunately, no joy there, the sleep problem is still persisting. ![]() I tried updating from windows 8.1 to 10 to see if this resolved the issue. I have a feeling that there is something on my Dell laptop which is conflicting with Microsoft Windows. Then, about two weeks ago, the problems of going into sleep mode restarted. So I went into the settings for the USB and for each one that had a power management tab, I set it to never try to save power by switching off and I also disabled the USB selective suspend setting. Eventually thanks to google I found a solution - something to do with the power management options for the USBs. I did all the obvious things - changing power plans so my laptop never went to sleep whether on battery or mains powered checked settings for hibernate checked also the screensaver even though my laptop was actually going to sleep and not simply the display going off. It made me go crazy as I couldn't find a solution. I have a Dell XPS 12 laptop, with touch screen. I first started having this problem about 1-2 years ago. I only really noticed this after a string of updates went through, but I've only had the computer 3 days, and yesterday was the first day I really put it to the test. Any ideas if this is update or hardware/driver related? At this point, I don't really feel like it's a setting (unless I missed something obvious I just overlooked, which happens). I even went through every advanced power option I could find that even hinted at sleep or hibernate and turned it off - didn't help. My screensaver is set to none, and all power settings are also set to never sleep. So unchecking that box DOES get rid of that - since every other time I had to enter my pin - however it doesn't resolve. If I hit "Ctrl" on the keyboard, it will wake up, no login screen. After about 2-3 minutes, the display will go blank. ![]() I have an HP 15 series (not in front of me to get exact model) laptop with a touchscreen (not sure if it's relevant, but haven't seen it yet in this thread). If your on windows 10 to stop laptop going to sleep when not using mouse or touchpad after 1min,go to personisation in control panel and type screensaver in search bar,it should be on page where screensaver is and in box put none and if the box underneath is ticked where it says display log in and on the left it says after so many mins just untick the box and click apply,this should cure the laptop or computer going to sleep
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